• Feb 5, 2025

The Future of AI in Healthcare: Transforming Patient Care

From triage to diagnosis and personalised treatment, AI is reshaping the patient journey—if we deploy it responsibly.

Dr. Lena Moroz

Feb 5, 2025

5–7 minute read

1. Where AI Adds Value Today

  • Triage & routing: symptom checkers reduce wait times.
  • Imaging support: models flag likely findings for radiologists.
  • Operational lift: staffing, scheduling, and claims automation.

How to act

  • Prioritise augmenting clinicians, not replacing them.
  • Pilot in low-risk workflows first; measure time saved and error rates.
  • Keep humans in the loop for any patient-facing decision.

Tip: Clinical adoption rises when AI is inside the existing workflow, not a new tab.

2. Safety, Bias, and Governance

  • Dataset provenance: know where your training data comes from.
  • Bias evaluation: stratify performance by age, sex, ethnicity.
  • Incident response: treat model failures like safety events.
governance:
  owner: 'Chief Medical Officer'
  review: quarterly
  metrics:
    - sensitivity
    - specificity
    - subgroup_parity

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